The following are actual client responses from a recent survey. We asked our clients to answer one simple question: If someone asked you why you use Gemini Group to manage your CCR project, what would you tell them?

  • Gemini does it all. I plug the data in, answer some simple questions and press a button and it’s done!!! As for regulatory updates and changes, again, Gemini takes care of all that so I know that the finished product is completely in compliance.  It’s like a soda machine, but maybe harder.

  • Outstanding service from start to finish. The folks at Gemini Group are professional and knowledgeable and deliver results that are second to none. Gemini is helpful above and beyond from the small details to the most complex issues that can arise when compiling the report. i am grateful every year for the support and dedication we receive from Gemini Group. Thank you for all you do. We appreciate your services very much.

  • Gemini Group has been preparing and distributing our water quality reports for over 16 years. We have been extremely happy with their service in regards to customer response and updating their program to ensure EPA regulations are met. The report builder is user friendly and the information from previous years is already included so no need to retype. I highly recommend Gemini Group.

  • With Gemini Group, there’s no worries. Give them the info and they take over. Covering and reviewing the whole job and keeping the town in the loop! Been using them for a long time now and wouldn’t change. The appearance and digital copies are beautiful! Continue what you and your staff are doing. Thank you!

  • The quality of the report is greatly improved since we started using Gemini Group. The amount of staff time required to prepare the report has been greatly reduced. The Gemini Group is diligent about accuracy and professionalism. Our contact, Kathleen Foley, provided the support and guidance, as well as cheerfulness, which exceeded our expectations. In fact, this is our third year working with Kathy and we could not do it without her!

  • Assured compliance, ease of use, great looking, reasonable cost. An over-all excellent product. Not to mention preemptive, thoughtful, caring, and approachable customer service. As far as I can tell, Gemini is a model for CCR generation service.

  • Having created CCRs myself prior to using Gemini, I can say with no reservation that using Gemini’s interactive software is 100 times easier and results in a very professional report. Also, Gemini’s staff are very helpful when questions arise and very knowledgeable about my state’s reporting regulations, which gives me peace of mind that my report is always in compliance. The service is prompt, trouble free and at a very reasonable cost. I have been using Gemini for over 17 years and am a very satisfied customer.

  • It’s a ‘one-stop shop’ for all of your CCR needs. I have enjoyed my interactions with Gemini Group. The people are always courteous and helpful (especially Kathleen Foley!). Some may ask, ‘why continue mailing out CCRs to customers when you can simply post them on the web?’ I answer by saying ‘it’s the one and only publication that we supply to the public per year’. If we have anything to communicate to the public, we do so through the CCR. We have had many compliments on the CCR since switching to Gemini Group! Great job guys!

  • I love the ease of how Gemini’s software walks you through the process of entering your information from beginning to end. Their customer service and technical and editing departments are excellent. They are always available for questions and respond quickly if you email them. We’ve been a client of Gemini’s for years. It was the best choice we made in having Gemini produce our CCR!